Hoodrich Premium Bags mark out the elevated end of the range — considered construction, premium materials, signature embroidered branding. An exclusive edit built to carry the same standard as the rest of the wardrobe. Shop backpacks, cross body and holdall styles across the range.
Frequently Asked Questions
Do you offer Same Day Dispatch?
+
All UK orders are delivered within 1-2 working days from the dispatch date (unless stated otherwise), and standard shipping means we deliver Monday through Saturday.
What delivery options do you offer?
+
We offer UK, European and International standard and express delivery. Please note that orders may take up to 24 hours to be dispatched due to extra security steps we have in place on our website. Once your order is cleared and approved, it will be dispatched as soon as possible. No payment will be processed until this check is complete.
Can I change my order if it hasn't been despatched?
+
Unfortunately, once your order has been placed we are unable to modify it. Please contact our Customer Service team at help@hoodrichuk.com to arrange a return and refund.
Where is my order?
+
Delivery can take approximately 2-10 working days depending on where you are located. Please check our delivery information https://hoodrichuk.com/pages/shipping-information to check delivery times for your location. If you have not received your order within the specified time frame, please contact our customer service team at help@hoodrichuk.com.
What shipping options and policies do you offer?
+
Please see our shipping options and policies here: https://hoodrichuk.com/pages/shipping-information
Do you allow customers to request and manage their own returns?
+
Please see our returns page here: https://hoodrichuk.com/pages/returns-policy
All customers can log a return as long as it is within their 30 day window, and the item is received in its original conditon, with the swing tags and no damage.
Customers can use the correct returns portal, depending on where they are in the world.
Customers are liable for the cost of their returns, and refunds will be sent within 1-2 days once the item is received back at our warehouse.
Do you ship internationally?
+
Yes we do - to 203 countries globally!
Please see our shipping page for more information on shipping, no country is off limits: https://hoodrichuk.com/pages/shipping-information
Do you offer free shipping?
+
Yes we do - we have free shipping for all orders in the UK over £100.
To qualify for free shipping in the following countries, you must reach the below basket values:
USA - $150 USD
Canada - $230 CAN
Australia - $230 AUS
Croatia - €140 EUR
France - €140 EUR
Germany €140 EUR
Greece - €140 EUR
Italy - €140 EUR
Netherlands €140 EUR
New Zealand - $525 NZ
Poland - 600 ZL
Portugal - €140 EUR
Romania - 700 RON
Spain - €140 EUR
Sweden 1650 KR
Switzerland - 160 CHF
@HOODRICHUK
AS SEEN ON INSTAGRAM
